Frequently Asked Questions      United Way

 

 
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General Information
 

What is United Way?

United Way works with 26 certified member agencies and other partners to ensure that Monroe County residents in need have access to sufficient food, housing, health care, and emergency services. United Way also invests in programs that help children and youth succeed, promote financial stability and independence, and strengthens and supports families.

By supporting partner agencies that work in all of these areas, United Way ensures that those in crisis can address the underlying issues they face. For instance, people who go to an agency for emergency food often have other critical needs. United Way support means that the other services they need are available in the community.

United Way is focused on the urgent needs of local residents, but at the same time is also making investments in people now so that there is less demand for “safety net” services in the future. For instance, United Way is now partnering with about 40 other agencies that are helping their clients build important life and work skills.

Giving through United Way is an easy and convenient way to support many good causes throughout the year. United Way contributions stay in our community, and funds are allocated so they have the greatest impact.

Improving people’s lives is United Way’s most important job. Along with its partners, UW participates in community problem-solving, offers volunteer opportunities, and provides information and referral.

Who runs United Way?
A 16-member volunteer Board of Directors and a professional staff of seven employees ensures that United Way is working effectively and efficiently to improve people’s lives. Hundreds of local volunteers help keep United Way a dynamic, growing and responsive organization.

How much of my contribution actually goes to program services?
Administrative and fundraising costs are kept very low because of the large number of volunteers involved in raising and allocating funds. This allows 86˘ of every dollar to be used for programming. Without the United Way coordination, agencies would need to spend more of their own money and energy on fundraising efforts.

What is your association with United Way of America?
We are completely autonomous from United Way of America and the Indiana Association of United Ways—all of our decisions are made locally. However, we voluntarily pay dues to the state and national associations in exchange for valuable information and referral services, consultation, supplies, publications, training and grant opportunities, and conferences. Networking with other United Ways allows us to share ideas, materials, and other resources. Over 98% of your gift remains in Monroe County helping families, friends, neighbors, and co-workers.

How are campaign funds distributed?
The United Way Allocations Committee, which consists of United Way Board and other volunteers, reviews applications from member agencies that need funding to support community programs. These volunteers use priorities from the most recent community needs assessment, to decide where funds can have the greatest impact.

What is the value of giving through United Way when I can donate directly to an agency?
With over 50 years of experience in Monroe County, United Way is in a unique position to provide lasting, measurable improvement in people’s lives. By giving to the Community Care Fund, donors can help 26 member agencies with one donation, and ensure that those in need can access the right services to address the underlying issues they face.

United Way works with employers to process payroll deductions so donors can spread the cost of their gift over an entire year.

United Way also offers resources, materials, professional development opportunities, and technical support to strengthen the ability of all local agencies to serve their clients most effectively.

Why should I give when I can only afford a small amount?
Every single dollar makes a difference! Giving what you can is appreciated, and provides you with an opportunity to join with others in the community to help those in need. Indiana University offers payroll deduction, which spreads your pledge payments throughout the year. Giving your time through volunteering is equally important and appreciated.

Can I give to the Community Care Fund, but exclude a certain agency?
Yes, there is place on the pledge card where you can specify which agency should not receive your donation.

I know someone who couldn't get help from a United Way agency. Why?
Chances are the person asked for a service the agency couldn't provide or went to the wrong agency for the services needed. Eligibility guidelines are sometimes dictated by government regulations or other funding sources. United Way is ready to look into any instance where someone feels she or he has been refused help unjustly - just bring it to our attention.

What can I say to my co-worker who doesn't want to give to United Way because Planned Parenthood is a member agency?
Planned Parenthood provides valuable health services to the community and United Way funds only their health and education services such as cancer screenings, basic health services such as diabetes testing, infertility counseling, and teen peer education. The majority of Planned Parenthood's clients live at or below 150% of the federally mandated poverty level. For many, this is their only access to health care.

Does United Way have a non-discrimination policy?
Yes, the non-discrimination policy ensures that all who would benefit from the high-quality programs of our agencies are eligible to receive those services. Member agencies cannot discriminate on the basis of race, color, marital or familial status, religion, gender, sexual orientation, national origin, nationality, age, disability, Vietnam War-era veteran status, or any legally prohibited classification.

Will I feel pressured to give?
United Way's board of directors has taken a formal position that does not condone any form of coercion, especially if there is any stated or implied effect on your personal economic status. Whether the decision is about giving at all or how much to give, it should remain a personal decision.

What is Day of Caring?
Day of Caring is a collaborative project during which businesses, youth groups, faith-based groups, IU departments, and other volunteers are matched with community projects. In 2007, more than 130 volunteers painted, landscaped, packaged, served and delivered food, cleaned and sorted donated items, tutored, entered data, etc. Day of Caring takes place every spring.

What is 2-1-1?
2-1-1 is a free, 24-hour, confidential service that offers information and referral to the many helpful programs and agencies in Monroe County and the surrounding communities. Specially-trained operators help callers find the resources they need. The complete 2-1-1 agency database is online.
 

 

The Vanguard Leadership Giving Program

What is the Vanguard?
The Vanguard is the Leadership Giving Program within the United Way campaign. Vanguards make an important personal investment in our community by pledging at the Silver Level ($1,000-$2,499), Gold Level ($2,500- $4,999), Platinum Level ($5,000-$9,999), or Benjamin Harrison Level ($10,000 and up).

Members of the same household may combine their gifts to participate in the Vanguard program. Also, gifts that are matched by an employer will be recognized in the Vanguard program if the total gift is $1,000 or more.

How are Vanguard gifts made to United Way?
Vanguard donors use the standard United Way campaign pledge form and may use any of the methods United Way offers to make their gift. Contributions can be made through payroll deduction, direct billing, ACH withdrawls, cash or checks, or through the donation of stocks.

Can a Vanguard contribution be designated?
Although all donors are encouraged to give to the Community Care Fund in order to support the widest array of services in the community, any individual contribution can be designated to a United Way partner agency or any eligible, local 501(c)(3) organization of the donor's choice.

How are Vanguards recognized?
Unless a Vanguard donor chooses to remain anonymous, they are recognized in the publicly-distributed Vanguard Roster and the United Way Annual Report. The donor’s professional affiliation is also listed (optional). From time to time, United Way volunteers host special events to acknowledge the important role Vanguards play in the general United Way campaign and our community.
 


Donor Choice Program

Can I designate a particular agency to receive my donation?
The Community Care Fund allows donors to address a wide range of community issues with one gift. As an additional option, United Way offers a Donor Choice program, which allows contributors to direct all or part of their gift to a specific member or non-member agency. A donor may also direct his or her pledge to a United Way in another county. Simply follow the instructions on your pledge card.

What are the standards for member and non-member agencies?
Member agencies must meet strict standards of governance, program effectiveness, and financial accountability; they are evaluated regularly as part of a volunteer-driven certification process. Non-member agencies are not monitored by United Way, but their tax exempt status is verified.

Does United Way assess processing fees?
There is no fee to designate to member agencies. Non-member organizations are assessed a 12% fee on all donations to reimburse United Way's processing expenses. This is very low compared to most agencies' internal fundraising costs and there is no fee for establishing eligibility. Non-cash designations are reduced by a collection loss allowance.

What types of non-member agencies are eligible to receive donor designations?
Organizations must have Section 501(c)(3) designation from the IRS and be willing to provide their determination letter to United Way; have local impact or a local presence; work in the areas of human service, the arts or the environment; and be able to document a minimum one-year record of service. Federations, except other United Ways, are ineligible, as are religious congregations, government units, and capital drives. If the organization is eligible, the donations will be forwarded; if not, United Way staff will discuss options with the donor.

Can I give to the Boy Scouts through United Way of Monroe County?
Yes. The Boy Scouts of America, Hoosier Trails Council is an eligible 501(c)(3) organization and can receive donor designations through United Way's campaign.

Where can I find information about eligible agencies to which I can designate?
The list of United Way member agencies is found on the back of the United Way pledge card and in other campaign materials. Information about member and non-member agencies, including address, phone number, web address, and a short description is available as a handout.


Other Questions

What should I do if I have other questions?
We encourage anyone with questions to contact the United Way office at 812-334-8370 or via email at uw@monroeunitedway.org.
 

 

United Way of Monroe County, Inc.  
441 South College Avenue
Bloomington, IN  47403
812-334-8370
uw@monroeunitedway.org